Frequently Asked Questions
Question: Is this real? There’s no way this is real!
Answer: You bet it is! We’ve been delivering fresh New York bagels to the Philadelphia area since June 2020 and love bringing a little taste of The Empire State to Philly!
Question: How can I order?
Answer: All orders are taken through our online order form. If you are having problems, please contact us and we can take your order manually.
Question: When do you deliver?
Answer: We are currently delivering on Saturday mornings only. Occasionally, we will switch delivery days and will mark the change on the order form.
Question: Where do you deliver to?
Answer: We deliver all over the Philadelphia region! Click Here for a map depicting which days we deliver to specific areas.
Question: How can I pay?
Answer: Payment can be made through Venmo (@NYBagelButler) or PayPal (NYBagelButler@Gmail.com) within 24 hours of your order, or by Cash/Check (made payable to NY Bagel Butler) at the time of delivery! Unfortunately we do not take credit cards at this time.
Question: Are the bagels vegan?
Answer: YES! All of our bagels (except for our Egg & Egg Everything) are vegan! We even have VEGAN CREAM CHEESE!!!
Question: What about nut-free?
Answer: Yup! We work with a nut-free bakery for all of our products.
Question: What bakery do you use?
Answer: Sorry but that is a trade secret of ours!
Question: Do you do wholesale orders?
Answer: Yes we can accommodate wholesale orders. If you would like to speak more about pricing, please email us at NYBagelButler@gmail.com.
Question: I missed my delivery, what do I do?
Answer: No worries! If you miss your delivery, we can offer free pickup in Philadelphia, PA (19123) at the end of our delivery route. If you'd rather a redelivery, there is a $5 charge for locations within Philadelphia and $10 for locations outside of Philadelphia.